Chatbots: Select Legal Considerations for Business

The benefits of AI/ML tools or AI/ML generated content are real and undeniable; however, using these tools comes with legal risks not immediately apparent. Some risks arise out of the terms and conditions associated with the use of the services themselves. Some are inherent to the functioning of these AI/ML tools and how they were trained. Navigating and mitigating these risks will be crucial to maximizing the utility and benefits.